Website Design/Development Questionnaire

1. The project and your business

1a. Why are we doing this project?

1b. What are the aims and goals of the project?

1c. Tell us a bit about what your businesses primary services are or the products you sell?

1d. Do you have a logo/brand/brand guidelines that we will adhere to when designing your web site?

1e. Do you have a set budget you would like to work within for this website build?

2. The website

2a. What information would visitors need to get from the website, what processes and functionality will they expect to make this successful?

For example, Our locations and opening times, along with how much X & Y will cost them and the ability to order online for collection in store. The ability to book a consultation online and see our previous work.

2b. Will you need a content management system so you can update content in-house?

2c. Will the web site need to help cut down any processes within your business or automate anything?

For example, the ability for clients to book my services online so I'm not always on the phone which will save me time to carry out my work or for the site to provide users with PDF downloads to reduce printing costs and to save us manually e-mailing them to clients.

2d. Do you require web hosting for the website and your e-mails? If you already have this can you let us know who your provider is and which package/server/VPS you have with them?

3. Competition

3a. Who are your primary competitors (please supply web site links where possible)

3b. What aspects of their web sites are positive to you and why?

3c. What sets you apart from your competitors? What benefit do you provide that they do not?

3d. Have you seen any other web sites you like the look of that aren’t in your industry and if so what do you like about them?

4. Your current website (if applicable)

4a. What issues do you have with your current website

4b. Has your current site been successful in your opinion?

4c. What is the URL of your current site so we can view this?

5. Content

5a. Will you be able to provide your own text based content compiled by yourself or a copywriter?

5b. Do you have high quality photography for use on the web site or is this something you will need us to source/provide?

5c. Will the web site contain any video? Will this be provided or is this something you want us to source/provide.

5d. Do you have an idea of what pages/sections the web site will need to house? Please include any dynamic or non-standard text and image based content these pages may contain, this helps us gauge the scope of the project.

For example,

About Us- Containing simple staff profiles with a headshot and name and job title

Locations- With a list of our branches, each would need its own page with a map, opening times, telephone and e-mail contract details. A postcode search would be great.

Contact Us- With a contact form collecting the users name, e-mail address, phone number and their enquiry. This page would also need to show an automatic feed of images from our company Instagram account.

Pay online – A simple system setup with Paypal so a user can insert their name, email address, invoice number and amount and pay an invoice online, this would then e-mail them a confirmation that their payment has been received.

Name

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